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Frequently Asked Questions

Do you offer credit reporting?

Yes, we offer credit reporting on rental payments, which can assist in building and maintaining good credit. 

All residents will be enrolled in a 90-day free RentPlus trial. After 90 days of service, residents will be charged $8.95/month for an apartment with a single lease holder or $14.95/month for an apartment with multiple lease holders to continue the credit reporting service. Residents may opt out of RentPlus at any time and information regarding this procedure can be found in your lease agreement. 

What leasing options are available?

Our lease terms range from 7-18 months.

Can I request a specific apartment & can an apartment be held?

Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

Is there an application fee?

$50 app + $250 admin

When is rent due and how can I pay? Are there late fees? Is there a grace period?

Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 6th of the month - 10% of your monthly base rent.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

Are utilities included?

Utilities are not included.

What happens if I need to move out before my lease expires?

A fee will be charged to residents who choose to break lease.

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

What are the hours for the fitness center?

The fitness center with cardio and strength training areas is open 24 hours to residents.

What are the pool hours?

Our pool is open year round from 10AM to 10PM.

What hours is the clubhouse open for residents?

The clubhouse is open for resident use during business hours.

Are apartments cable ready? If so who is the provider? Is there a separate charge?

Yes, our apartments are cable ready and serviced by AT&T. Service level and cost is resident responsibility.

Are the apartments wired for Wifi? Is there a preferred provider?

Yes, our apartments are wifi ready and serviced by AT&T Fiber. Service level and cost is resident responsibility.

Are the clubhouse and amenity areas rentable?

At this time our amenity spaces are not able to be rented for private use.

Do you offer valet trash service and/or recycling?

Valet trash pick up is provided.

Do you have package lockers/how do I get my packages?

We are happy to offer 24-hour Luxer One package lockers that will hold your deliveries until you are available to pick them up.

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.
All pets are screened using
Restricted Breeds:

  • Akita
  • American Bulldog
  • American Staffordshire Terrier
  • Bull Terrier
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Mastiff
  • Pit Bull
  • Pit Mix
  • Presa Canario
  • Rottweiler
  • Shar-Pei
  • Staffordshire Bull Terrier
  • Wolf
  • Wolf Dog Mix

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

Breathe easy. We are a smoke free community.

What is the parking situation? Is parking assigned? Is there a fee or permit required for parking?

Uncovered parking is available for all residents on a first-come first-served basis. Limited guest parking is available.

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

Henry Maxwell Elementary School, Marshall Middle School, Cane Ridge High School

Are washers and dryers available? Are they in the apartment? What kind?

Yes, washer and dryers are included in every apartment.

What kind of kitchen appliances are in the apartment?

Our apartments include stainless steel appliances.

Does the apartment come with a microwave?


Do apartments have dishwashers?


Are stoves gas or electric?

The stoves are electric.

Do kitchen sinks have a garbage disposal?


Is there a bathtub or just a shower? Are they together or separate?

Walk-in showers are available.

Do the apartments have air conditioning?